Connection error try again later

Crazy Cat Lad

A connection issue seems to happen for some players at the moment. 

This message keeps coming up when connecting the game Facebook or your King account. 

The issue is under investigation and hopefully the tech team will find a solution shortly. 

If you also are experiencing this, please post about it below and let us also know the Game ID in your game to help the tech team to find a solution.

How to find the Game ID number? Check here. 

Dracola

Hallo egal was ich versuche ich kann mich bei alpha Betty nicht registrieren es kommt immer die nachricht verbindungsfehler versuchen sie es später erneut. Ich kann auch nichts im Shop kaufen da kommt kauf war nicht möglich... Und von diesem forum aus bekomme ich auch keine Bestätigungsmail hab schon. Mehrmals auf neu senden geklickt... Ich hoffe mir kann hier jemand helfe  den der Support antwortet nicht mal

abe_coffee

please use google translate and post in English ...

Dracola

Hello no matter what I try I can not register with alpha Betty it always comes the message connection error try again later. I can not buy anything in the shop because buying was not possible ...

Dracola

I hope you can help me so that I  can register and save the Game and so I cam bye in shpp and play with friends 

abe_coffee

hi @Dracola
@Crazy Cat Lad is very good with account problems
he is usually not here on weekends
please check back tomorrow
good luck

Crazy Cat Lad

Hi @Dracola and welcome to our Community! 

Are you playing on an Android or iPhone/ iPad? 

Let me also know your Game ID. Check here how to find the number. 

Dracola

Hallo ich spiele auf einem android die Nummer 9676219652

Crazy Cat Lad

I'm sorry but we only use English on the King Community, to make sure that everyone understand and can be understood. 

Please use English here in Community.

Have you tried reinstalling the app on your device? 

Dracola

Hello

My English is pretty bad I hope you still understand what I mean:

I have not reinstalled the game because I have no backup and at level 1 I will not start again.

I can not use the gold coins I have. I can not buy anything in the shop anymore.

Dracola

Hello

My English is pretty bad I hope you still understand what I mean:

I have not reinstalled the game because I have no backup and at level 1 I will not start again.

I can not use the gold coins I have. I can not buy anything in the shop anymore.