Twice in past few days game froze and took my 10 gold bars when trying to continue. I have lost 20 b

sassiescraper

I have lost 20 gold bars in past three days due to game freezing when trying to continue for 5 moves . Please help. Not happy. 

Sukanta_Biswas

Hi @sassiescraper
We warmly welcome you to the Friendly King Community's Candy Crush Saga forum.🙂

You have to need contact our Player Support for missing item from the game and you can contact our Player Support directly, here.
However, you should check your device's troubleshooting.
https://community.king.com/en/blog/discussion/234676/is-your-game-crashing-on-an-android-device#latest