'welcome back' gifts didn't come...

BorsuczankaBorsuczanka Posts: 5 Level 2

hi, after a month of not playing I received such a message (in attachement), clicked claim -- but nearly hour passed and I still don't have anything from the screenshot... why? can I eventually have it? I don't have connection problems. regards!


Answers

  • SpinnifixSpinnifix Posts: 14,084 Game Expert

    Hello and welcome to this community


    There is a new update, please update your game and clear the cache.


    If it is still not there, please report back


    Good Luck

                                                                 
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  • Crazy Cat LadCrazy Cat Lad Posts: 8,747 Community Manager

    Hi @Borsuczanka !

    I was able to find your game and sent you the package!

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