Wheel and Extra Moves stuck on loading/ connecting

MoLa

Hi, why can't I acces the store and other things on Candy crush saga?

It keeps loading, but nothing else.

How do I fix it?

Thanks

bearwithme

Hello @MoLa and welcome to our wonderful King Community.

It is obvious you are talking about Candy Crush Saga, however you have posted this on the Candy Crush Friends Support page so I will ask to have it moved to the correct support page.

What you are experiencing has been identified as an issue and the studio is working on a fix. You can read more about it in the main thread here.

MoLa

Oh, I'm brand new here, sorry for the disturb.

But thank you for your reply :-)

MoLa

User ID:

1666460449

(Candy crush saga)

It keeps loading, nothing more.

What do I have to do here?

Kyarris1

Uninstall and reinstall it works for me

Kyarris1

Marina28 I just got tht bonus wheel last night.. It takes awhile so I got it 3 times

[Deleted User]

@Crazy Cat Lad I'm having same problem as e1 else ID#3761275705

I can't wait for it to be fixed lol me loves my extra powers 😁

MoLa

"Uninstall & reinstall"

Dindn't work for me.

It's still like that (loading then nothing happens)

bearwithme

It's OK @MoLa. I did it myself several times when I was new in the community. The only reason I let you know you had accidentally posted in the wrong support page, is that on the Candy Crush Saga support page you would see that the problem you are having was being experienced by other players and that the studio is working on it. Did you click on the link I provided? It will tell you more about this issue in Candy Crush Saga.

MoLa

Hi, yes I was in that link thank you.

How do I delete this post then? :)