Wheel and Extra Moves stuck on loading/ connecting

nanclu

candy crush saga stuck on wheel moving, saying contacting app store, wheel just keeps going round and round. When I ask for free spins wont move past loading.

Spinnifix

Hello and welcome to this community

Could you please update your game and clear the cache? Then restart. If it doesn't help, switch it off for 10-15 minutes and then restart. Good luck

kiara_wael

Hi @nanclu

Have discussion about Wheel 👇️

https://community.king.com/en/candy-crush-saga/discussion/281860/wheel-and-extra-moves-stuck-on-loading-connecting#latest

Mary_Kay

Your post is in the right game place no so no reason to delete. They moved it for you. 🙂

mdollahan

Still nothing is working...one would think you would want my money if I would like to purchase something. I've uninstalled/reinstalled 3 times now. Please help. ID 1408193257

mmobaby

My daily spin just keeps liading and never stops jyst freezes..also when i try to use the gold bars that i bought, the games freezes and even though I cannot use the bars to continue playing, it takes them away anyway

My user id is 1722755639. I am on level upwards of 5,000, been playing for years. I have unistalled and reinstalled numerous times and have turned my phone off and on again as well.. My name is Maureen c Morgan thank you

Kyarris1

Try uninstalling and reinstalling it worked for me

Kim

bloomlady26

Why can't I use my gold or my wheel where I can possibly get more moves after trying to complete a level. Have had issues for months and I'm getting frustrated.

merreline

Why can I not connect with google play store?

Sukanta_Biswas

Hi @bloomlady26

We warmly welcome you to the Friendly King Community's Candy Crush Saga forum.

The problem has been reported to Game Studio and work is under way to fix it.

You will find complete information HERE and of course tell your Game ID there.

Thank you.