Welcome to the Candy Crush Saga Community
Do you have a question or need help with your game? Ask the Community.
⚠️ Need help? Check our FAQ:s first HERE
📩 Email notifications Customise your experience in the forum! HERE
📩 Email notifications Customise your experience in the forum! HERE
Connection Issue
Options
cakefairy56
Posts: 32 Level 2
in Support
When is King going to fix the connection issue? I uninstalled and reinstalled Candy Crush. Thank you for your issue causing me to lose all my lives and boosters. I earned them and now their gone. It's really annoying to play my game and then play with cartoons on level one. Please respond. Thank you
Answers
-
-
I'm not sure theres nothing there. If my wifi is on, I get cartoon friends. To fix it I have to log off, log on multiple times. I uninstalled and reinstalled. Lost 1000 lives and hundreds of boosters. I've even uninstalled and reinstalled Facebook. Also, if I use my laptop, I'm not on there same level as my Android. Is anyone working on the issue? Pictures attached are with WiFi on. No faces. If I log out, I will get cartoons.
Thank you
-
There's two different issues here.
First one is this one here that I already posted.
The Server error. Do you get it when you open the Fantastic Five? Have you made sure the app is updated to the latest update?
-
I get it when I log in multiple times a day.
I have to keep logging in and out thru king and Facebook until my friends aren't cartoons anymore. I have to shut off WiFi. Everything else works on my phone except Candy Crush. I have updated everything. Because others have the same issues, I don't believe it's me or my phone. Thank you.
