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Connection Issue
cakefairy56
Posts: 32
Level 3
in Support
When is King going to fix the connection issue? I uninstalled and reinstalled Candy Crush. Thank you for your issue causing me to lose all my lives and boosters. I earned them and now their gone. It's really annoying to play my game and then play with cartoons on level one. Please respond. Thank you
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Answers
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That happens sometimes to me but you shouldn't loose anything. I log out and then re log in thru Facebook and all is good.
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All is not good. I have to log in and out numerous times a day for weeks now. I uninstalled and reinstalled, lost everything in worked for. So please excuse me. All is NOT good. Thank you
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Hi @cakefairy56 !
Is it this issue you are experiencing?
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I'm not sure theres nothing there. If my wifi is on, I get cartoon friends. To fix it I have to log off, log on multiple times. I uninstalled and reinstalled. Lost 1000 lives and hundreds of boosters. I've even uninstalled and reinstalled Facebook. Also, if I use my laptop, I'm not on there same level as my Android. Is anyone working on the issue? Pictures attached are with WiFi on. No faces. If I log out, I will get cartoons.
Thank you
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I have had the same issue. It is extremely annoying. I was finding that if I restarted my computer it would work but that is not the case either now. Is this going to be fixed soon?
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Crazy Cat lady,. Your email is empty.
🙃
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There's two different issues here.
First one is this one here that I already posted.
The Server error. Do you get it when you open the Fantastic Five? Have you made sure the app is updated to the latest update?
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I get it when I log in multiple times a day.
I have to keep logging in and out thru king and Facebook until my friends aren't cartoons anymore. I have to shut off WiFi. Everything else works on my phone except Candy Crush. I have updated everything. Because others have the same issues, I don't believe it's me or my phone. Thank you.
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