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My boosters gone !?

nemanja917
nemanja917 Posts: 1 Newbie

I have lost all my boosters, how ??

I had over 80 color boombs, 8 lollipop hammers, striped and wrapped about 60, lucky candy about 20-25, jelly fish about 20, free switch 2-3, coconut wheel about 15 and UFO maby 1... few hours agon all that gone, there was only zeros. How that can happend ? And i want that back

Answers

  • Sukanta_Biswas
    Sukanta_Biswas Posts: 24,932 Crushing Legend
    edited March 2020

    Hi @nemanja917

    We warmly welcome you to the Friendly King Community's Candy Crush Saga forum.

    In the case of Android, your collected boosters is stored in phone memory. This stored boosters can not be synced with the server, because the game studio still does not have this process. You will not be able to transfer the boosters to another device, you will lose the complete boosters and for app uninstalling or crashing. And the boosters are not refundable.

    Here are some tips for not/less facing this kind of problem in the future,

    Make your device software auto update.

    Make your game app auto update.

    Don't open game when battery below 25%

    Don't accept incoming call when you playing this game.

    Close all background running app before start this game.

    Make free device internal memory up to 2 GB

    Keep RAM free.

    I'm so sorry to say this but it's very real😥

  • Crazy Cat Lad
    Crazy Cat Lad Posts: 14,123 Community Manager

    Hi @nemanja917 !

    Please also check this page here.

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