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What’s up with King & there BS?
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In this pandemic they are supposed to help us de stress yet they just stole 69 gold bars from me
changed my booster wheel to some nonsense where the max extra moves I can win is only 5 & that’s virtually impossible
what happened to if you tap something wrong it asks do you want to XXXX
BEFORE STEALING 69 gold bars from me
this is BS
why are you stressing us out Vs destresser
also why can’t I just simply ems you from within my account
a
Answers
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Hi @maria531 . Welcome to our Community 🙎♀️
Sorry to hear that you lose Gold Bars!! This King Community does not deal with the Purchase issues as the query includes your personal details!
Please Check this useful page where you can see how to request a refund depending on the device you play on.
If you play on mobile and want to contact Player Support, the best way then is to email directly from the game.
Go to the game's Start Menu, then Settings - Help Center - Purchases & Gold Bars - Contact us and send them an email. When sending an email directly from the game, Player Support will automatically get your purchase history and all transactions the recent 90 days.
Don't forget to add your Game User ID to the email so Player Support will find your game.
Hope this will help you
