Boosters lost after resetting phone

stroobie

I had to factory reset my phone and when I eventually logged back into Candy crush (I use Facebook authentication) all my boosters and I think some gold bars are gone. Some of which I had purchased. Can someone help e get them back?

Spieler_8675309

Hey there, welcome to the forum.

There's a bit of bad news about that (see here for details); & anyone else coming thru later on might put it a bit differently, but you're basically SOL about that.

But since you bought something, go here & provide all details.

Boosters (especially colour bombs) are somewhat easy to earn (or at least they were), but it would be nice if the powers that be took care of that issue...

kiara_wael

https://community.king.com/en/candy-crush-saga/discussion/292823/boosters-lost-after-resetting-phone

Hi @stroobie . Welcome to our Community

Boosters are saved directly in your device's memory, which always allows you to use them while playing offline. This also means that if you delete and reinstall the game, then Boosters can be lost and just saved Levels.

It’s best not to store too many Boosters on your device, as there is a chance they may be lost, or affect the game play. and save your game in Facebook and King Account.

Please read links bellow about lose booster!

https://community.king.com/en/blog/discussion/272238/lost-boosters-on-your-mobile-oh-no-let-s-see-if-we-can-solve-it