How to recover levels? I was asked to log out and now I can't log back in!

stanleyongstanleyong Posts: 4 Newbie

I can't log back in because apparently i don't have an account?

I remember that this was on Game Center on iphone

Answers

  • Freddy_Freddy_ Posts: 48,015 Sweet Legend
  • Hey! Would you like to give us your opinion?

  • Freddy_Freddy_ Posts: 48,015 Sweet Legend

    Info below from a superstar

    If you are unable to recover your old account, create a new Facebook or Kingdom account then Connect the game to the new account.

    Please email Player Support so they can restore the levels manually on your new account.

    Go to the game's Start Menu, then Settings - Help Center - My Game Progress - Contact us and send them an email. Don't forget to mention what level you were on! 

    It's important that you choose "Problems with my game" as your topic and "Game didn't save" as your subtopic. 

    I hope you're back on track really soon! 

    If you find something difficult or the problem is the same, let me know again.

    Thank you.

  • Crazy Cat LadCrazy Cat Lad Posts: 9,380 Community Manager
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