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🚨🚨Are you having this issue in the game? Check out this helpful information first !! 🙌 🍭🍬

My level shows 1 now

sujataa

sujataa Posts: 2 Newbie

May 2020 edited May 2020 in Support

Hi

i have repeatedly mailed to yu . I have 2 devices , I phone x and I pad air . I had reached levrr e l 3000 approximately and my level shows 1 now . I want yu yo please restore my game . I have rebooted my cell s as nd fine whatever is needed according to the mail.

May 2020edited May 2020

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Answers

kiara_wael Posts: 37,552 Candy Moderator

May 2020
https://community.king.com/en/candy-crush-saga/discussion/293512/sujata-singhal

Hi @sujataa . Welcome to our Community
Please check this page
https://community.king.com/en/candy-crush-saga/discussion/251570/have-you-lost-your-levels-heres-how-to-get-them-restored

May 2020
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sujataa Posts: 2 Newbie

May 2020
Please restore my levels in my iPad
I have lost all 300 lives also
my game has been restored in my phone but not in my I pad

May 2020
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Crazy Cat Lad Posts: 9,380 Community Manager

May 2020
Hi @sujataa !
Did you check the page Kiara_Wael posted above? It has all info about how you can restore the levels.
Lives cannot be restored if they are lost, check more details here:
https://community.king.com/en/candy-crush-saga/discussion/252963/not-receiving-any-lives-or-did-you-lose-all-stored-lives

May 2020

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/*! * @author Adam Charron <adam.c@vanillaforums.com> * @copyright 2009-2020 Vanilla Forums Inc. * @license GPL-2.0-only */ /* This stylesheet generated by Transfonter (https://transfonter.org) on July 14, 2017 7:45 PM */ @font-face { font-family: "SuperGroteskOffc"; src: url("./fonts/SuperGroteskOffcPro/king_SuperGroteskOffcPro.ttf") format("truetype"); font-weight: 400; font-style: normal; } @font-face { font-family: "SuperGroteskOffc"; src: url("./fonts/SuperGroteskOffcPro/king_SuperGroteskOffcPro.ttf") format("truetype"); font-weight: normal; font-style: normal; } @font-face { font-family: "SuperGroteskOffc"; src: url("./fonts/SuperGroteskOffcPro/king_SuperGroteskOffcPro-Medium.ttf") format("truetype"); font-weight: 500; font-style: normal; } @font-face { font-family: "SuperGroteskOffc"; src: url("./fonts/SuperGroteskOffcPro/king_SuperGroteskOffcPro-Medium.ttf") format("truetype"); font-weight: bold; font-style: normal; } @font-face { font-family: "SuperGroteskOffc"; src: url("./fonts/SuperGroteskOffcPro/SuperGroteskPro-Bold_unlicensed_0.otf") format("opentype"); 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