My level shows 1 now

sujataa

Hi

i have repeatedly mailed to yu . I have 2 devices , I phone x and I pad air . I had reached levrr e l 3000 approximately and my level shows 1 now . I want yu yo please restore my game . I have rebooted my cell s as nd fine whatever is needed according to the mail.

kiara_wael

https://community.king.com/en/candy-crush-saga/discussion/293512/sujata-singhal

Hi @sujataa . Welcome to our Community

Please check this page

https://community.king.com/en/candy-crush-saga/discussion/251570/have-you-lost-your-levels-heres-how-to-get-them-restored

sujataa

Please restore my levels in my iPad

I have lost all 300 lives also

my game has been restored in my phone but not in my I pad

Crazy Cat Lad

Hi @sujataa !

Did you check the page Kiara_Wael posted above? It has all info about how you can restore the levels.

Lives cannot be restored if they are lost, check more details here:

https://community.king.com/en/candy-crush-saga/discussion/252963/not-receiving-any-lives-or-did-you-lose-all-stored-lives