My progress was lost.

fideljrsaenz1

Yesterday when I opened the candy crush app, I found out that the terms and conditions had changed. I was on level 345 and then I was at level 3 then today after I opened the app I am now on level 36 why is this happening??? I want my progress back!

Spieler_8675309

Hey there, welcome to the forum.

Try this link (or this one) & see if either will help...

stan1981

What account u log in? King account or Facebook? U have to use back the original account to log into the correct initial lvl ...

fideljrsaenz1

I use Facebook

fideljrsaenz1

https://community.king.com/en/candy-crush-saga/discussion/comment/736655#Comment_736655

I use Facebook

Freddy_

@fideljrsaenz1 check post below this will help with your problem

https://community.king.com/en/candy-crush-saga/discussion/251570/have-you-lost-your-levels-heres-how-to-get-them-restored