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*F5 Issue's!

Origins7_Dale Posts: 3,551 Pro Player 👑

Hi Group & @Sukanta_Biswas & @Freddy_Falkner,

Ok, 2x now, today (Mothers Day) have had delay's on F5 on getting rewards.

No Reward given on 2nd Part of F5, Level 6850, It just checked it off is all - Origins7 Dale

It paid after at 4940 points on Level 6855, which is 90 points higher, & 5 levels later - Origins7 Dale

No Reward given on 3rd Part of F5, Level 6875, It just colored it up is all, no checkmark, but it is at 7000 - Origins7 Dale

On this 3rd part, still no reward, & I stopped at Level 6876, to post this mess for you.

Also, why is my full name listed? No other players have their full name listed here. That has been going on for some time now. On (CCSS) my full name is not used, & that is also synced up w/facebook.

I did do a post on these "Server Issues" with screenshots, on 4/27/2020 at:

Wheel and Extra Moves stuck on loading/ connecting - Page 25 — King Community

*Stats Of Interest

My Player / User ID: 9815076088 

I only use Win 10 Pro - PC, Desktop App, for now. Yes, current on all updates on it.

Win 10 Pro x64 - Version 1909 - OS Build 18363.815

Live in USA.

Candy Crush Saga v1.1760.2.0 Modified 5/7/2020 

So would like my reward, lots of work on trying to get it. Let me know what can be done guys. Trying to get to Level 7000. But until King corrects these server issues, I expect the delays, along with all the other issues will continue.

Await your replies.

Thx Origins7 Dale, 😀


Best Answers

  • Freddy_
    Freddy_ Posts: 68,477 Crushing Legend
    edited May 2020 Answer ✓

    @Origins7_Dale This is a known fault i think they are trying to find a fix for but if you add all your scores up you not reaching the target even though the pic says you are. this is why you are seeing a delay in getting the gifts. But been told you should still get them but with a delay, when the score has been reached

    Hi Dale, just so you know i only help people on here and always best people to ask are @Sukanta_Biswas and @kiara_wael they are the superstars

  • Origins7_Dale
    Origins7_Dale Posts: 3,551 Pro Player 👑
    Answer ✓

    Hi @Freddy_Falkner,

    So it's a known issue. No one told me, I am always the last to know. But once again, many thx for telling me. Do you guys hang out in front of the King building? It really is remarkable how up to date you guys are. Want to put you into my computer, & never worry about updates again. 😀

    Thx Again Origins7 Dale,


  • Pounawea
    Pounawea Posts: 4,514 Community Manager
    Answer ✓

    Hi @Origins7_Dale ,

    Thank you for all your feedback.

    I'll pass on to the team the experience you have had when trying to join a Custom teams in your game.

    Besides, we are trying to reach as many Candy Crushers so they can all join our community to find more information, help and tips from other community members, share suggestions and feedback, get to know other players around the world and also to have some fun while taking part in the different contest and ongoing activities in the forum! 🙂

    On the other hand, let me give you an update on your request:

    First of all, as @Sukanta_Biswas was mentioning, your game is connected to your Facebook profile and it's displaying this name. Important to say is that you are the only one that can see your first and last name in-game. All other players are seeing only your first name. In this case, they can only see Dale.

    Which is exactly the same behaviour for your team members, we can only see their first name.

    I hope this information helps!

    Have a delicious day and see you around the forum @Origins7_Dale ! 🙌

  • Origins7_Dale
    Origins7_Dale Posts: 3,551 Pro Player 👑
    Answer ✓

    Hi @Pounawea,

    Well that is good news. It makes me look silly tho, since I have posted it here. 😜

    Many thx for your help. Now owe you "Dinner & a Movie". Going to go broke soon, on all these dinners & movies I owe. 😁

    Thx Again Origins7 Dale, 😀




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