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*Level 7012 Issue!

Origins7_Dale
Origins7_Dale Posts: 3,551
edited May 2020 in Support


Hi @Freddy_Falkner & @Sukanta_Biswas,


Well I am back. I know you missed me. lol But, this time have both a screenshot & a 36 sec. video for you. Never uploaded a video here before tho. So will need info from you on that. The video is a Xbox bar capture. On my PC.

The Embed button on the bottom left is asking for me to: Insert Media - Paste the URL of the media you want. With this address box: https:// - Then has insert on the bottom right. Since a "s" is used in the URL, that means a "secure" site, but I don't have a secure site, I do have a Xbox bar capture on my PC, for you to see. So how do I get that to you, since I promised you both "Dinner & a Movie"? Have to wait on the dinner, now we watch a 36 sec. movie. ๐Ÿ˜€

For now, here is the screenshot of the issue.


Candy Crush Saga Level 7012 Issue - Endless Candy Stream From Top To Bottom Will Not Stop - Origins7 Dale


So will have to close the game, in order for it to stop. This means I lose on the level, along with rebuilding my 3 Level Build-a-Bot. Of course, it might do it again.

Well, I await your instructions on getting that video to you.


*Stats Of Interest

My Player / User ID: 9815076088ย 

I only use Win 10 Pro PC - Desktop App, for now. Yes, current on all updates on it.

Win 10 Pro x64 - Version 1909 - OS Build 18363.836 *Updated on 5/12/2020!

Live in USA.

Candy Crush Saga v1.1760.2.0 Modified 5/7/2020ย 



Thx Origins7 Dale, ๐Ÿ˜€

5/16/2020

P.S. You see the number of the level at 7012, means I passed 7000. Going to catch up to both of you soon, then you'll both be in trouble. hehe

Best Answers

ยซ1

Answers

  • kiara_wael
    kiara_wael Posts: 157,000
    edited May 2020 Answer โœ“

    Hi @Origins7_Dale . Welcome to our Community

    Level 7012 has been report it to Game Team by @Sukanta_Biswas , Waiting for update

    Thank you

  • Origins7_Dale
    Origins7_Dale Posts: 3,551


    Hi @kiara_wael,


    Thx for the info. So @Sukanta_Biswas got stuck there too?

    Would like the info on uploading that Xbox bar capture video. For the future. Do you know the secure site URL needed, to put into the address box? Along with anything else I need to do?


    *Stats Of Interest

    My Player / User ID:ย 9815076088ย 

    I only use Win 10 Pro PC - Desktop App, for now. Yes, current on all updates on it.

    Win 10 Pro x64 - Version 1909 - OS Build 18363.836 *Updated on 5/12/2020!

    Live in USA.

    Candy Crush Saga v1.1760.2.0 Modified 5/7/2020ย 


    Await your reply.


    Thx Origins7 Dale, ๐Ÿ˜€

    5/16/2020

  • kiara_wael
    kiara_wael Posts: 157,000

    Hi @Origins7_Dale

    First of all Congratulations for reached level 7000. Yayyyy

    He told me that problem with looping in level 7012

  • Origins7_Dale
    Origins7_Dale Posts: 3,551


    Hi @kiara_wael,

    Well thank you very much. Yes, it is a looping issue, since the candies keeping falling from top to bottom, & will not stop. Had looping issues before.

    But would very much like to know how to upload this Xbox bar capture video. I do not have a secure site, it is on my PC. Do I upload it to some "King Secure Site", then use the "Embed" button on the bottom left, to get it here in the Community?

    Again await your reply.


    Thx Origins7 Dale, ๐Ÿ˜€

    5/16/2020

  • Freddy_
    Freddy_ Posts: 68,477

    @Origins7_Dale lo did not know you went anywhere, glad you have sorted you problem, found you get quite a few levels like this and sometimes two or three goes and you can pass, other times definitely needs a fix. Seems like your travelling along nicely

  • Origins7_Dale
    Origins7_Dale Posts: 3,551


    Hi @Freddy_Falkner,

    There is the fox. Thx on that.

    *See above on my questions to @kiara_wael, & @Sukanta_Biswas about uploading videos here.


    Thx Origins7 Dale, ๐Ÿ˜€

    5/16/2020

  • Freddy_
    Freddy_ Posts: 68,477
    edited May 2020

    @Origins7_Dale Yes i have same issue ended giving up on it every time tried uploading a video it failed and i do not do you tube or anything like that. Good if you can upload a picture / video of faults as gets far faster repair

  • Origins7_Dale
    Origins7_Dale Posts: 3,551


    Hi @Freddy_Falkner & @Yosca & @LadyRaffie,

    Ok, let me tag some more people on this. Someone must know how to get a Xbox bar capture video uploaded to this community. Have seen many videos here. Even King Support, asked me once for a video, but my free web based email, had limitations on size attachments, so couldn't send it to them. Even ran out of room on screenshots to them.

    No problem if you don't know Freddy. But someone does. Only a question of, who does know how?

    I assume I will be tagged, when the "Level 7012 Looping Issue" is fixed?


    Thx Again Origins7 Dale, ๐Ÿ˜€

    5/16/2020

  • Freddy_
    Freddy_ Posts: 68,477

    @Origins7_Dale yes @Sukanta_Biswas pretty good at letting you know when issues are fixed. Will also keep an eye out for video reference mine might be as only video on iphone

  • Sukanta_Biswas
    Sukanta_Biswas Posts: 24,932
    Answer โœ“

    You can record game bar videos via Windows Key + G, but you can't upload those videos directly to the community.

    You can create a video link and then post the link.

    You can create video link through YouTube.

Hey! Would you like to give us your opinion?