I had plenty of perks, i.e., candy bombs, lucky candy etc. & my account is always tagged with my fb account. But after getting a new phone I have lost all of those. Is there any help i may receive?
@sociallyrajib your boosters are stored on the device itself, so if you change phones you lose all your boosters. Better to use you boosters up on old device before changing to new phone game.
We warmly welcome you to the Friendly King Community's Candy Crush Saga forum.
In the case Phone, your collected booster is stored in phone memory. This stored booster can not be synced with the server, because the game studio still does not have this process.You will not be able to transfer the boosters to another device.
Matter of fact, I changed my device again and this time I had a very few boosters in stock. On my new phone I was shocked to see all my boosters (very few) from the last phone was intact and I felt really cheated. I lost about 50 odd boosters on the first go and you guys give me the above justification but when there was only 5-6 altogether suddenly I got them back despite changing another device. This is nothing but a forced selling, I have more or less detached myself from this game because of this robbery.
@sociallyrajib Boosters are stored on mobile / tablet memory if you change device you lose all boosters. they can not just appear.. Only way this could of happened if you contacted customer support and they decided to compensate you some boosters. For mobile devices you have to back up to a cloud storage for any chance of keeping boosters.
Sorry to hear your unfortunate situation @sociallyrajib I personally lost a lot of boosters in my old iPhone and I was devastated after knowing that it was not recoverable. But I'm sure soon king is able to help player retrieve boosters, it's just a matter of time because it's a complicated system. This is just my personal view. From what I read, you still have a slight interest to continue with the game, otherwise you won't be installing it on your second new phone. Anyway, hope you can still enjoy other King's game if not CCS. Cheers 💖
Do you have any issue with the game? 🆘 Go to our Help Center, contact King Support Team or simply visit any of the Support section of different Community for answer(s)🎯
Hi @sociallyrajib a warm welcome . Sorry about the awkwardness of such loss but I think all similar issues and more been out up here are on a round table of the game managers/experts to help resolve and make our crushing more relaxing and enjoyable. Best of luck and Cheers To more crushing 🍭🥂
Answers
@sociallyrajib your boosters are stored on the device itself, so if you change phones you lose all your boosters. Better to use you boosters up on old device before changing to new phone game.
A guide to help you locate the different areas in the community!
International Corner FR / ES / DE
- Report
0 · Helpful Woah! Sweet Love HahaWe warmly welcome you to the Friendly King Community's Candy Crush Saga forum.
In the case Phone, your collected booster is stored in phone memory. This stored booster can not be synced with the server, because the game studio still does not have this process.You will not be able to transfer the boosters to another device.
However, Please check HERE.
Have you passed 1000 levels in Candy Crush Saga?
Collect your badge from HERE.
- Report
0 · Helpful Woah! Sweet Love HahaMatter of fact, I changed my device again and this time I had a very few boosters in stock. On my new phone I was shocked to see all my boosters (very few) from the last phone was intact and I felt really cheated. I lost about 50 odd boosters on the first go and you guys give me the above justification but when there was only 5-6 altogether suddenly I got them back despite changing another device. This is nothing but a forced selling, I have more or less detached myself from this game because of this robbery.
- Report
0 · Helpful Woah! Sweet Love Haha@sociallyrajib Boosters are stored on mobile / tablet memory if you change device you lose all boosters. they can not just appear.. Only way this could of happened if you contacted customer support and they decided to compensate you some boosters. For mobile devices you have to back up to a cloud storage for any chance of keeping boosters.
A guide to help you locate the different areas in the community!
International Corner FR / ES / DE
- Report
1 · 1Helpful Woah! Sweet Love HahaSorry to hear your unfortunate situation @sociallyrajib I personally lost a lot of boosters in my old iPhone and I was devastated after knowing that it was not recoverable. But I'm sure soon king is able to help player retrieve boosters, it's just a matter of time because it's a complicated system. This is just my personal view. From what I read, you still have a slight interest to continue with the game, otherwise you won't be installing it on your second new phone. Anyway, hope you can still enjoy other King's game if not CCS. Cheers 💖
New to this Community? 🤔Here's a guide to help you 🧭
Do you have any issue with the game? 🆘 Go to our Help Center, contact King Support Team or simply visit any of the Support section of different Community for answer(s)🎯
For German, French and Spanish speakers, head to our International Corner 🌍
Just Play. Have fun. Enjoy the Game 🎮
- Report
0 · Helpful Woah! Sweet Love HahaHi @sociallyrajib a warm welcome . Sorry about the awkwardness of such loss but I think all similar issues and more been out up here are on a round table of the game managers/experts to help resolve and make our crushing more relaxing and enjoyable. Best of luck and Cheers To more crushing 🍭🥂
https://king.com/ 🍭
#KING👑COMMUNITY 👩❤️👨CRUSH JOYFULLY TO MAKE THE WORLD A BETTER PLACE 🍬 🍭 🍬🍭🍬🍭🍬🍭🍬
- Report
0 · Helpful Woah! Sweet Love Haha