Complaint

chilanda · May 2020

Today has been the worst day on the crush.my games keep cutting off in the middle of winning and I have lost more lives in the middle of this.its worse when I try to open and use the boosters coming courtesy of the pop-up ads.is there something that should worry me? It's so bad that you have to wait for the other 30minutesstream for you to play a game.

Crazy Cat Lad · May 2020

Hi @chilanda and welcome to our Community!

What device or platform do you play on?

chilanda · May 2020

Android

Freddy_ · May 2020

@chilanda check your device is up to date log out and then restart your device. log back in . see if you are still getting the same problem

chilanda · May 2020

I've tried it I think the issue is with ads.its only happening when i open the boosters I get from the ads

Freddy_ · May 2020

@chilanda tag @Crazy Cat Lad will need to look into this for you. he will answer again during his work hours

chilanda · May 2020

Thanks allot will wait

Crazy Cat Lad · May 2020

Have you tried reinstalling the app?

Make also sure you have at least 2 GB of free memory, that the RAM is at least 1 GB and upgrade the Android version to Android 5 or higher.

raxx · May 2020

Hi ,Game controller

I hope you can change the system that when players are buying additional or extention life to play , please stop trying to finish our golds,You keep on getting us to buy some boosters that are not needed (Edit by CM: Rude) !!!!! You are killing the excitement for us to play,its getting us angry and the game candy crush will be no longer fun to play but boring and stressing

candy crush is not fun anymore its stressing instead......