Can’t access boosters

lre862 · May 2020

Often the boosters I win never show up. Also it says I have 6 coconut wheels but there is no way to access them during the game.

Hamsika · May 2020

Regarding the second part of the question on coconut wheels.. only the levels which need that booster gives access and can not be used on all the levels.

Hope it's of help @Ire862

Happy crushing!

kiara_wael · May 2020

https://community.king.com/en/candy-crush-saga/discussion/298828/can-t-access-boosters

Hi @lre862 . Welcome to our Community

Slow internet, Game not connected, or some other reason, you may face such problems. You can check out some troubleshooting below.

Please Check app update - Log out game - Restart Device - Open game and Log in.

If the problem remains the same, you need to follow the steps below.

You will find complete information HERE and of course tell your Game ID there.

Freddy_ · May 2020

@Ire8612 Boosters you have a sometimes only available for certain levels. So the coconut wheel can only be used certain levels. Any booster you do not receive you could try contacting support from your game if you have any screenshots or videos as proof would help greatly with this

Hamsika · May 2020