Lifes disappeared

kalypso_23

I had managed to collect quite a few lifes and suddenly this morning my total was empty. All my lifes disappeared and were zero (0). Pls advise. Thanks

Freddy_

@kalypso_23 this is info from one of the superstars

Lives received from Facebook friends are notifications sent in Facebook. They're held in your profile and delivered into the game once per notification.

This means that if you update Facebook, change your profile, reinstall the Facebook app or even update its app software, those Facebook notifications may get lost, as they've been delivered and cleared from the queue. While it is possible to store in-game messages from your friends, due to these factors outside our control, we cannot guarantee that they will remain on your device indefinitely.

Lives can also be lost through an update to the game, your own device or by restarting your device, which clears a certain amount of memory, depending on your device. We therefore recommend limiting the number of messages and lives that you save; a full mailbox can also affect the functionality of the game.

unicorns

ok im only a child but sometimes when u play hard levles and u loose or if a bomb explodes then u loose a life

unicorns

hope that helps

kalypso_23

No, that does not describe my case. I have collected lifes from other players and now the total is zero, where it should have been more than 200.

Freddy_

@kalypso_23 this is info from one of the superstars

Lives received from Facebook friends are notifications sent in Facebook. They're held in your profile and delivered into the game once per notification.

This means that if you update Facebook, change your profile, reinstall the Facebook app or even update its app software, those Facebook notifications may get lost, as they've been delivered and cleared from the queue. While it is possible to store in-game messages from your friends, due to these factors outside our control, we cannot guarantee that they will remain on your device indefinitely.

Lives can also be lost through an update to the game, your own device or by restarting your device, which clears a certain amount of memory, depending on your device. We therefore recommend limiting the number of messages and lives that you save; a full mailbox can also affect the functionality of the game.

kalypso_23

Thank you Freddy