Piggy bank issues

white14150white14150 Posts: 1 Newbie

I can't purchase anything from piggy bank and its full. Buy button keeps loading

Answers

  • kiara_waelkiara_wael Posts: 37,543 Candy Moderator

    Hi @white14150 . Welcome to our Community

    Slow internet, Game not connected, or some other reason, you may face such problems. You can check out some troubleshooting below.

    Please Check app update - Log out game - Restart Device - Open game and Log in.



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  • Spieler_8675309Spieler_8675309 Posts: 2,849 Level 5

    Hey there, welcome to the forum.

    Seems like you've got issues similar to players in a different thread; it's allegedly being worked on, so take that for whatever it's worth.

    But post your game ID over there & someone should get back to you on that (maybe).

    Join the queue, take a #...

  • Sukanta_BiswasSukanta_Biswas Posts: 20,086 Candy Moderator

    Reset App Store - Restart device - Check app Update - Log out game and then Log in.

    If the problem is the same, You will find complete information HERE and of course tell your Game ID there.


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  • marcyquinteromarcyquintero Posts: 2 Newbie

    My piggy bank has disappeared! What can I do???

  • bearwithmebearwithme Posts: 10,912 Candy Moderator

    Hello @marcyquintero and a very warm welcome to the wonderful King Community. Sometimes the studio tests out different versions of the piggy bank and sometimes that includes removing it entirely - but it should reappear.

    You can try a few things first:Make sure you have the latest version of the game, clear your cache and then exit the game and turn off your device for at least 10-15 seconds. When you restart it, hopefully your piggy bank will reappear. If it doesn't then you are probably part of a test group who have had their piggy bank temporarily removed. Never fear, it will hopefully reappear in a few weeks (maybe a few days if you are lucky).


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