I lost my connection and was taken back to level 1. I was at 3227. I logged through Facebook. can?

mccrory87

I need to get back to level 3227. I was under Facebook.

Larry McCrory

stan1981

Yes. Check ur Facebook account is correct. N log back in

mccrory87

Was on level 3227 and lost connection and was taken back to level one. Need levels restored. Can you fix please.

AbhinavSargar

If You Log out from Facebook, you will loose Progress. Log in to get the Progress back

mccrory87

Did not work. Has me at level 18 and not 3227.

mccrory87

Do I need to log out of Facebook and log back in? Still not at correct level.

Thank you

Freddy_

@mccrory87 see post below for help with lost levels

https://community.king.com/en/candy-crush-friends-saga/discussion/177600/how-to-get-your-level-and-progress-back

PummyRaj

https://community.king.com/en/candy-crush-friends-saga/discussion/comment/816711#Comment_816711

Hello @mccrory87 Hearty Welcome to our wonderful King Community 🤗

Is your game all set now and are you back at your current level # 3227?

Do you still need help with this issue?

PummyRaj

Hello @mccrory87 Hearty Welcome to our wonderful King Community 🤗

I am sorry to hear about the issue with your game!

It looks like you have posted the same question in 2 game categories! Are you having this issue in the Soda or in Candy Friends? Can you please clarify?

** Having multiple threads about a single topic confuses both you and us!

Talk to you soon! Have a great rest of the day!

mccrory87

It is in Saga.

mccrory87

It is in Candy Crush Saga