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I lost my connection and was taken back to level 1. I was at 3227. I logged through Facebook. can?
Answers
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Hello again @mccrory87 Thank you for replying back and confirming about the game.
When the connection was lost, may be you were logged out of your account! Did you check whether you have logged into the game?
You can make sure about it by checking into the "Profile". If you see your name, it means you are connected. If it shows a random picture and name as "Player", then you are not logged in.
If you are logged in, but still finding yourself at level 1, please follow below links (since I do not know which device you are using, I am giving links for both Apple and Android devices).
1) Getting Progress back on APPLE Device
2) Getting Progress back on ANDROID Device
If you are still having the issue after trying the tips in above links, please post back and let me know.
Hope everything works out and you will be able to enjoy your game again.
Have a great rest of the day and a wonderful weekend ahead 🍬 🍾
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