New Phone - HELP!!

Youssef86

on my old phone I linked my king account to my candy crush (level 2553), now I have a new device and downloaded Candy crush on it. I linked my king account to this, but if I open candy crush I start at level 1. Does anyone know what I am doing wrong?

kiara_wael

https://community.king.com/en/candy-crush-saga/discussion/301245/new-phone-help

Hi and Welcome to our Community

Please check this page 👇️

https://community.king.com/en/candy-crush-saga/discussion/251570/have-you-lost-your-levels-heres-how-to-get-them-restored

hooper1985

Back up your progress from your king account from your old phone to the cloud then from your new phone restore your account from the cloud. Piece of candy😏

[Deleted User]

https://community.king.com/en/candy-crush-saga/discussion/comment/818294#Comment_818294

@hooper1985 Heya! Welcome to the candy crush community!! 🦋💫🍭

aijaziqbal

Hi and welcome @hooper1985 .

Stay safe