Why my f5 score is not adding up every time ?

psyren

Why my f5 score is not added everytime that i play the game.I was always cicked out of my team everytime just because of not getting enough score on f5 team.I m on 7145 level and i have no othere level to play Help me king please..

sameeksha

hello @psyren nice to meet u

wow nice achievement that u r in level 7145!!😏👏

if u are always kicked out of ur team try to create ur own team

click on this icon and u can create ur own fantastic five team

at times our score doesnt add up due to some network problem or some error

try to update ur game

hope this helps

and if it doen't try to take some help from the game experts and community managers!!

@Crazy Cat Lad @pummy @QueenB @QueenMia @Lim @Glenn1972

hope the problem resolves soon

gud luck!!

kiara_wael

https://community.king.com/en/candy-crush-saga/discussion/301871/why-my-f5-score-is-not-adding-up-every-time

Hi and Welcome to our Community

Please try with disconnecting Facebook from the game. Force close the app and restart the device.

Open the game again and connect to Facebook 

For more informations about F5 👇️

https://community.king.com/en/candy-crush-saga/discussion/288007/fantastic-five-custom-team-feature-information

aijaziqbal

Thanks @sameeksha .

I think its the only solution at the moment to create ur own team and choose some good players. That can give u more points.

Glenn1972

Hi @sameeksha , please note that not all players have the ability to create their own F-5 team yet. It is slowly being released. Keep you eyes open in our discussion area!

Hi @psyren If you do not have this feature yet it should not be long before you may see it!

sameeksha

oh i am so sorry

i dint know that i will be careful from next time

chellyviana

the best thing to do is to create your own team.
put active friends, that you will get.
that's how I did it

psyren

Yes i do have active friends in f5 team.But problem is that my score does not add when i compleate the level.

aijaziqbal

Hi @psyren .

Just try to update ur game and check once again.

Also tell us if other members score is adding. If yes then did u achieve any rewards with them or no. If u r not getting any thing then move on to anothet f5 team and see if this is working for u.

Thanks and regards.

Glenn1972

https://community.king.com/en/candy-crush-saga/discussion/comment/831576#Comment_831576

Hi @psyren , that happened in the team I am in. This is a new feature and adjustments are being made. When these things happened they asked for our patients while they work out the issues. It will be corrected and your feedback will be noted.

Kind regards 😊

Freddy_

@psyren As Glenn has explained above this is a new feature and has some problems that need ironing out. One being the graph not showing correctly, so you may not think points are being added but they probably will be in the back ground.

Congratulations on getting to the last level on mobile. As like me though this greatly affects the amount of points you can score every week for Fantastic 5.