Progress not updating.

CharlesFarrell31

I played Candy Crush Saga since 2013 and when I added the app to my new phone and logged in Via Facebook its making me start new even though on Facebook it states I’ve been on since 2013.

Freddy_

@CharlesFarrell31 Info below on restoring your levels . any problems just let us know

https://community.king.com/en/candy-crush-saga/discussion/251570/have-you-lost-your-levels-heres-how-to-get-them-restored

aijaziqbal

The only thing u will lose when u change ur phone is ur boosters. The levels and gold bars will be restored as saved earlier. So try the above steps provided by freddy and u will be able to restore ur game.

Keep crushing and stay safe.