We're aware of an issue with Facebook purchases for all King Games and our team is on it. 🛠️ Hang tight while we fix things! You can still enjoy the game, and we'll keep you posted once it's solved.
Have a new iPhone 11 and it won't update to my Candy Crush page from FB. I am in the 4,000 levels on FB and the iPhone11 starts me at Level 1 no matter what directions I read or use.