Hi, I keep getting a server error for the chocolate box
Please note that this thread is from June 2020 and the issue here has been fixed.
For the current Server Error with the new Chocolate Box, please head over to the thread here for all info and updates on the issue:
Hi and welcome dear @ellise .
Plz. Update ur game and try again. I am sure it will work fine.
Done that, still the same
Hi@kiara_wael Ur help required here plz.
Hi and Welcome to our Community
Slow internet, Game not connected, or some other reason, you may face such problems. You can check out some troubleshooting below.
Please Check app update - Log out game - Restart Device - Open game and Log in.
Also check this steps.
Reset App Store -Restart Device - Check App Update > Log Out Game > Force Close the Game > Open Game & Log In.
Done all that and still have that “server error”
@ellise can you post a screenshot of the error your receiving. Thank You
Why jelly fish is not counted in chocolate boxes
Welcome to our community @ellise! To add to what our Superstars wrote, are you clearing the history daily? Have you checked to make sure that you have the most recent version of the game?
I would like to offer you some help in learning how to make your way around the community with the links below
There is a lot to see and many things to do in the community, so I am offering you a link below to help you find your way around. If you have any questions, please don’t hesitate to ask. Tag one of us by using the @ symbol and then type out our name. You will see a box pop up so click on the correct name and your tag should now be showing up in bold.
A guide to help you locate the different areas in the community!
And you might want to check out the link below to read some of the player’s funny experiences with the game. You might like to add your comments too.
What’s the funniest Candy Crush story that has happened to you or somebody you know?
@ellise looks like your game is not connecting to the king server, If you have done the tips above and updated game to latest version and restated device. It could be a temporary problem with the king servers. might be worth waiting and trying a little bit later to see if problem still persist.
Do you have another device you can try to see if you are getting same results
Chocolate box server error. It's been 2 weeks
I am still having a server can not connect also and I have tried all the helpful hints. Please correct the problem!!! It has just been since the new chocolate box contest. I believe the problem has not been solved based upon the number of posts.
September 21, 2021
Same here and have done all that’s recommended. It’s been 4 days now.
I still have the same problem here, Chocolate Box server error. September 21, 2021
Hey! Would you like to give us your opinion?