Misstake (purchase)

Snoops123

Sick of it again.. 15 mins ago .. was on candy crush soda.. my own stupid fault.. but paid for lifes 1.99 each.. first one tried failed.. second got. Asked again failed.. but 4th did.. but all 4 will be taken from my bank.. happens all the time... absolute mistake..

kiara_wael

https://community.king.com/en/candy-crush-saga/discussion/304041/pisstake

Hi and Welcome to our Community

You can find all info about refunds and broken purchases

https://community.king.com/en/candy-crush-saga/discussion/256652/did-something-go-wrong-with-your-purchase

Loveth_NP

https://community.king.com/en/candy-crush-soda-saga/discussion/304041/misstake-purchase

Hi @Snoops123 a warm welcome and so sorry for the errors . Try to ask for a refund through the purchase confirmation mail you received ... Best of luck and enjoy crushing 🍭🥂

tratelqalam

A purchase issue can be caused for very different reasons. In the lines below you can see different scenarios that might be triggering the problem in your transaction.

Transactions are usually delivered instantly, but occasionally, it might take a bit longer.

When there is a delay, the purchase is still being processed. There is no need to try purchasing the same item again - it should arrive soon.

In the meantime please try the following troubleshooting steps:

• Reboot your mobile device. Reboot your computer If you play on Facebook or King.com
• Make sure the Internet connection is working correctly. If possible try another Internet connection – for instance from WiFi to mobile data
• Make sure you are logged into your App Store with the same account with which you made your purchase