Welcome to the Candy Crush Saga Community
Do you have a question or need help with your game? Ask the Community.
⚠️ Need help? Check our FAQ:s first HERE
📩 Email notifications Customise your experience in the forum! HERE
📩 Email notifications Customise your experience in the forum! HERE
I have not received my F5 rewards.
Options
Answers
-
Hello and welcome to our beautiful community
To get help directly from the game: Go to the settings gearwheel in the game, then tap on the question mark. You'll be directed to the help center. There you look for your problem and follow the steps. If you cannot find the issue or the provided steps don't solve it, then scroll to the bottom of the same help center page and tap on 'Contact us': There you come to the contact form. Please fill in in your language. Please note that everything is spelled correctly (that is important): and send it. You will then receive an automatic email. Please answer to it and describe your request. Submit. And have some patience for the answer. If you don't get an answer after 3 days, please try again.
If you reply to the automatic email, please cancel and send again after 3 days if you do not receive a reply. Good luck Please with pictures and your ID number.
-
You will be rewarded when your team completes the target of 7000 points. According to your screenshot, I can see that 5365 points have been collected, which means your team has to collect another 1635 points.
This is a graphics problem which is why you can see that your team has already collected 7000 points.
-
Hi @chilanda .
We warmly welcome u to the wonderful king community.
Very sorry to inform u that u will not get this reward as u have still not reached to the target of 7000 points. Its a graphic error and already reported but still not fixed.
However if u add the scores of all the members in ur team u will see that it is not reaching the target 7000.
So sorry. Try to get more points.
Wish u good luck.
