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How transfer old facebook profile data to new facebook id

bhartiposhe
bhartiposhe Posts: 1

Level 1

Hi my sister create new facebook account but is not shown to old level to candy crush saga so please help how old facebook profile data transfer to new facebook profile

Answers

  • aijaziqbal
    aijaziqbal Posts: 8,884

    Hi @bhartiposhe .

    Very warm welcome to u in the community.

    It is not possible to transfer your game progress to another Facebook account. You can however transfer your game progress to King.com and play from there. 

    Go to King.com and login. To sync your King.com account with your Facebook progress just follow these steps:

    1) Click on Settings

    2) Choose Account

    3) Enter your password

    4) Click on Synchronizing/ Connect to Facebook

    5) Click on the two arrows

    Once done your progress is synched to king account and safe.

  • kiara_wael
    kiara_wael Posts: 159,609

    Hi @bhartiposhe . Welcome to our Community

    If you prefer to use new Facebook then start the game all over again on that account and email Player Support to manually restore the levels on that account. Check more info here with how to restore a game on a new account,

  • Sukanta_Biswas
    Sukanta_Biswas Posts: 24,928

    We warmly welcome you to the Friendly King Community's Candy Crush Saga forum.

    According to the King terms and conditions, you cannot transfer your game progress from one Facebook to another but you don't have to be disappointed because it will be possible to manually return the levels to your new Facebook.

    Please email Player Support so they can restore the levels manually on your new account.

    Go to the game's Start Menu, then Settings - Help Center - My Game Progress - Contact us and send them an email. Don't forget to mention what level you were on! 

    If you don't get any response from player support, come back to us and let me know your game Id.

    Thank you.

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