Gold bar bonuses are not adding

lulubelle6769

Good morning -

I’m writing to inquire as to why my bonus gold bars are not adding into the gold bar “bank” (ie when I buy more bars and it says I get 26 more as a bonus for my purchase, they don’t add in). This has been going on for a few days, I thought it was a glitch but I keep losing out.

Thanks for any help!

Best -

Laurie Z Anderson

wykoon

https://community.king.com/en/candy-crush-saga/discussion/305076/gold-bar-bonuses-are-not-adding

Hi Laurie and good day to you. Have you log out from the game, restart your device and log back in? Sometimes there may be delay in the purchase transaction although it usually will be credited to your inventory instantly. Please follow the steps as mentioned and report back to us. Thank you.

aijaziqbal

Hi @lulubelle6769 .

We welcome u to king community.

Unfortunately the community dont deal with purchase or purchase related issues. Plz. Follow the below link.

https://community.king.com/en/candy-crush-saga/discussion/256652/did-something-go-wrong-with-your-purchase

Hopefully it will help

kiara_wael

https://community.king.com/en/candy-crush-saga/discussion/305076/gold-bar-bonuses-are-not-adding

Hi @lulubelle6769 . Welcome to our Community

Sorry to hear that you have not received the items that were purchased King Community does not deal with the Purchase issues as the query includes your personal details!

You can find all info about refunds and broken purchases 👇️

https://community.king.com/en/candy-crush-saga/discussion/256652/did-something-go-wrong-with-your-purchase

Sukanta_Biswas

https://community.king.com/en/candy-crush-saga/discussion/305076/gold-bar-bonuses-are-not-adding

The more stars you get the more Gold Bars are added to the Piggy Bank, especially on those 'Hard' and 'Super Hard' levels. Keep filling the Piggy Bank until you see a message stating 'Piggy Bank available'. Choose whether to pay to unlock it there and then, or keep on collecting until you get the "Piggy Bank full' message and then unlock it. The Piggy Bank will stop collecting Gold Bars when it's full.

This means that the extras Gold bars will not be credited directly to your game account, but if you purchase the full Piggy Bank, the Gold bars of Piggy bank will be credited to your account.