Welcome to the Candy Crush Saga Community
Do you have a question or need help with your game? Ask the Community.
We're aware of an issue with Facebook purchases for all King Games and our team is on it. 🛠️ Hang tight while we fix things! You can still enjoy the game, and we'll keep you posted once it's solved.
What's happening in Candy? 🍬
🎶 Get Ready for the Candy Crush Music Season here 🎶
🎶 🎵 Guess the Genre and for a chance to win 50 Gold Bars!
🎶 Get Ready for the Candy Crush Music Season here 🎶
🎶 🎵 Guess the Genre and for a chance to win 50 Gold Bars!
New phone
Best Answer
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@11762533537 Hi and welcome, thats a strange one as change of phone would loose boosters and lives, but you would keep your level and gold bars. You will need to contact customer support from your game and explain your issue and they should resolve this for you. As the community does not deal with purchase or gold bar issues
Hope this helps
Answers
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@11762533537 Hi and welcome, thats a strange one as change of phone would loose boosters and lives, but you would keep your level and gold bars. You will need to contact customer support from your game and explain your issue and they should resolve this for you. As the community does not deal with purchase or gold bar issues
Hope this helps
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hi dear @11762533537 .
We warmly welcom you to our adorable king community.
very sorry for your loss of gold bars. but it should recover plz. follow the below link and see if it helps.
normally when you change device or reinstall the game application you only lose boosters but Gold bars and your progress is restored. but if you have lost only your gold bars and not the progress then i am sorry to inform you that you have to contact support directly from your game. as this matter related to purchase and we in the community dont deal with purchase or purchase related issues.
i hope they will take an immediate and quick action in your favor.
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Hi and Welcome to our Community
Boosters are saved directly in your device's memory, which always allows you to use them while playing offline. This also means that if you delete and reinstall the game, then Boosters can be lost and just saved Levels.
It’s best not to store too many Boosters on your device, as there is a chance they may be lost, or affect the game play. and save your game in Facebook and King Account.
Please read links bellow about lose booster!
