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This is your chill zone! Talk about anything that’s not Candy-related with other Candy players!.
I can't connect to fb account
Can you plzzz give my candy crush id, i can't remember my email ID so I can't recover it . I love this game , plzzz help me
Is good
Hi. I can't connect to my Facebook account. I just got a new phone and I need to retrieve my account but I keep getting the error message. I don't want to start from level 1 again. Please help
Welcome to Sweet King Community! 👑
I am back and how about these steps that I hope this helps :
Changing your King account password or email address is a 7 step process. Here are the steps:
If you want to win gold bars on this game, you can click here to join and answer on this game's contests that you can chance to win gold bars. 😊
🍭 Have a nice and safety day! Sugar Crush! 🍭
Hi there @kerrie_Barlow and lovely day to you.
May I know what account password you wish to recover? Are you able to see the word "Forgot Password" when you failed to login? If yes, please click on it and it will send you a new password to your email. Then you can reset your old password. However, if you have forgotten the password of that email and you didn't have any backup email to receive the reset password. I guess I can't help you much. You may try and contact the email provider and see if they are able to help you.
Cheers and have a great day.
Please help me recover my saved password. So I can login to my account and give 5 comments. And if anyone needs a high scoring fantastic five team mate? I'm your best choice and I am available
If you forget your email, you will not be able to recover your game progress.
However, our CM can manually refund your levels to the new account
Did you also saved the game with Facebook?
Your statement is not clear to me so try to say a little more detail. We always try to get the player to return to his original game progress.
Omg 🙆🏽♀️ ... hi and a very warm welcome to you @brandysnider@Leenaaaaa .
So sorry about it and hope the helpful assistance of the experts will help restore your acc .
Best of luck and enjoy crushing 🍭🥂
If you know the email but not the password you can use the forgot password link.
Hi @Leenaaaaa . Welcome to our Community
Click "Forgot Password" and you will get a confirmation email link.
You can set a new password through the link.
The confirmation email sometimes reaches the spam box.
Hi @Leenaaaaa
and welcome to our adorable king community.
Plz. Provide us your game ID and we will send it to our CM @Crazy Cat Lad . Tomorrow in his work time he will try to solve your case manually.
How to find user id. Check 👇
https://community.king.com/en/candy-crush-saga/discussion/247069/what-is-my-game-user-id-and-where-can-i-find-it
@Leenaaaaa hi and welcome. If you cannot remember your account details you will need to create a a new Account and post your game ID and the level you were on . We can then forward your details to the CM who may be able to restore your levels manually
hope this helps
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I am restricted and playing candy crush lite version due to rules and regulations I do not know why ?
Level 10054 is impossible to pass because the 4th required Dragon does not drop, I have used many booster and bombs and still have not cracked this level because the fourth and last required doesn't appear.
Sir me jab bhi payment karta hu mere game account me gold coin nhi aate
I got the booster wheel spin jackpot today, and it looks like it's supposed to include everything that shows on the wheel. However, there was no 15 min unlimited UFO blaster (it showed it in the graphic showing you won the jackpot, but it was not in my boosters). Is this a known issue or just a one off glitch?
My inventory disappeared overnight Hundreds of boosters lost Back to square one !! Any ideas why and how to retrieve ?? Gutted !!
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…
We're aware of an issue affecting the latest levels in Candy Crush Saga, and we're really sorry for the inconvenience. Some players have reported the following: Weekly Contest progress isn’t updating Episode Race counter isn’t advancing Game progress resets to level 19,686 after closing and reopening the game Sync issues…
Welcome to the Community 👋 If you’re having trouble with your game, whether it’s missing progress, a purchase issue, or something not working, the fastest way to find answers is through our Help Center 🔍 Why the Help Center first? Always up to date Available in multiple languages Covers everything from game progress to…