Welcome to the Candy Crush Saga Community
Do you have a question or need help with your game? Ask the Community.
@Leenaaaaa hi and welcome. If you cannot remember your account details you will need to create a a new Account and post your game ID and the level you were on . We can then forward your details to the CM who may be able to restore your levels manually
hope this helps
Hi @Leenaaaaa
and welcome to our adorable king community.
Plz. Provide us your game ID and we will send it to our CM @Crazy Cat Lad . Tomorrow in his work time he will try to solve your case manually.
How to find user id. Check 👇
Hi @Leenaaaaa . Welcome to our Community
Click "Forgot Password" and you will get a confirmation email link.
You can set a new password through the link.
The confirmation email sometimes reaches the spam box.
If you know the email but not the password you can use the forgot password link.
Omg 🙆🏽♀️ ... hi and a very warm welcome to you @brandysnider@Leenaaaaa .
So sorry about it and hope the helpful assistance of the experts will help restore your acc .
Best of luck and enjoy crushing 🍭🥂
If you forget your email, you will not be able to recover your game progress.
However, our CM can manually refund your levels to the new account
Did you also saved the game with Facebook?
Your statement is not clear to me so try to say a little more detail. We always try to get the player to return to his original game progress.
Please help me recover my saved password. So I can login to my account and give 5 comments. And if anyone needs a high scoring fantastic five team mate? I'm your best choice and I am available
Hi there @kerrie_Barlow and lovely day to you.
May I know what account password you wish to recover? Are you able to see the word "Forgot Password" when you failed to login? If yes, please click on it and it will send you a new password to your email. Then you can reset your old password. However, if you have forgotten the password of that email and you didn't have any backup email to receive the reset password. I guess I can't help you much. You may try and contact the email provider and see if they are able to help you.
Cheers and have a great day.
Welcome to Sweet King Community! 👑
I am back and how about these steps that I hope this helps :
Changing your King account password or email address is a 7 step process. Here are the steps:
If you want to win gold bars on this game, you can click here to join and answer on this game's contests that you can chance to win gold bars. 😊
🍭 Have a nice and safety day! Sugar Crush! 🍭
Hi. I can't connect to my Facebook account. I just got a new phone and I need to retrieve my account but I keep getting the error message. I don't want to start from level 1 again. Please help