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Hi @sharonlee .
We warmly welcome you to our adorable king community.
We are very sorry about this but its a well known facebook issue already reported. King studios and facebook are working to fix it. But we cant give you exact time when it will be resolved. Hoping soon it will be ok. Have patience with us. Plz. See below link.
@sharonlee Hi and Welcome. There has been an issue the last couple of months with Facebook. It is causing Avatars to constantly spin and not load. One of the issues it is also causing is that many of your friends have disappeared and you are also not able to send or receive lives from them. King are working with Facebook to try to find a fix for this but at the moment there is no time frame on a fix
Please see post below
Hope this helps