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Game not updated or slow internet can be the cause of freezing game. Plz. Do the steps as mentioned above by Mr. Freddy.
Log out , update your game application, clear cache , switch off and on your device and log in.
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Usually the main reason for freezing or crashing the game is the device problem and you can avoid the problems by doing a few troubleshooting checks. You will get detailed information by clicking on the link below.