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Hello there, welcome.
It seems like you've got the same problem other players are experiencing here, so a moderator should give updates on the resolution (whenever that is); stay tuned (if you want).
Click here to read about the other issue; & since King are basically getting petty & stingy at the moment, now they're expecting players to try winning their current level in the required # of moves (or use gold bars).
Hi and welcome to the community.
The tech team know of this issue and the cause and are working on it
How to solve this is still to be figured out. Therefore we have no time frame for the fix. Please stay tuned and keep the app up to date to get all fixes as soon as they are released.
Thanks for your patience!
Please check the link below.
@barb929 Hi and welcome, hopefully the issue regarding not being able to contact store is explained above for you. This is an ongoing issue
For the free spin wheel. this is a test feature. Test features contain groups of randomly selected people. so this just means your not in the test group at present, but could be again in the future. Nobody get all the features available
Hope this helps