Why

lilmiller

I love this game and I spent quite a bit of money on it I'll buy something purchases so I can have some things for a certain amount of time by time it loads and it gives me my bars or the time I've already lost 15 minutes of the 30 minutes or hour of whatever I bought and I think that's a big gipp

waham

Tkota ah ah

aijaziqbal

https://community.king.com/en/candy-crush-saga/discussion/309231/why

Hi and welcome to the community.

We are very sorry to hear about your purchase issues. But unfortunately community dont deal with purchase or purchase related issues. But we can guide you to the correct forum. So please check below link and hopefully it can help you.

https://community.king.com/en/candy-crush-saga/discussion/256652/did-something-go-wrong-with-your-purchase

rajdeeptb

https://community.king.com/en/candy-crush-saga/discussion/309231/why

Hi dear

welcome to our community

Sorry For The Inconvenience. It happens By Slow Internet Connection.

Please Read All Information HERE

hope this helps 😊

kiara_wael

https://community.king.com/en/candy-crush-saga/discussion/309231/why

Hi and Welcome to our Community

Sorry to hear that you have not received the items that were purchased. King Community does not deal with the Purchase issues as the query includes your personal details!

You can find all info about refunds and broken purchases here.

wykoon

Hi there @lilmiller and lovely day to you 😊💗

If I understand correctly, you bought beginner bundle package that gives you gold bars, boosters and timed boosters, and you lost the time from the timed boosters.

Please bear in mind that the timed boosters will keep running even if you take a break from the game or out of lives to continue playing 😅😅😅 so you have to utilise these timed boosters within the given time. I think there is no refund if your timed boosters have ended.

I hope I've answered your questions. Let us know if you still need other help.

Thank you and happy gaming 😉🍭