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This is your chill zone! Talk about anything that’s not Candy-related with other Candy players!.
How can I get my progress back
Thank you. My game Is ID is 11563210562
My level is 1296.
Thank you in advance for putting me back on track
Hi @CandaceB and welcome to our Community!
If you no longer have access to the email that you used on your King account, please create a new account and let me know the Game ID and level you were on and I will help you out.
Hi dear welcome to our community
please try to recover Your password. From Reset Option.
Hi and welcome to the community.
Can you get to king.com? If so, you can try logging in through king.com and enter your email address. You should see the "recover password". Not sure if you have to try to enter a password and then you get this or if you see it as soon as you type in your email. Either way, click on the recover password and it should send a temporary password to your email account.
Thanks.
@CandaceB Hi and welcome to the community:)
Since you can't access your old one, you can create another account and then tell us your last level and your game ID which is a 10 digits number that allows your game to be located. Then CM @Crazy Cat Lad could manually restore it when he's at work.
You can find your game ID HERE
New here? Sign in or create an account to join the fun.
Бих искал да възстановя нивото си, тъй като забравих паролата си, но вече нямам достъп до използвания имейл.
Текущият ми ID на играта в Име на
Candy Crush Saga Уникален идентификатор 854231574641095
Бих искал да възстановя нивото си, но вече нямам достъп до използвания имейл. аз съм на ниво 4000+
Старият ми потребителски идентификатор е:pet rescue saga 872481789482740 Текущият ми ID на играта в Име на pet rescue saga 13997782299
@Crazy Cat Lad
Can you restore my levels from my old account to my new one?
My old game ID is 12071740892 and my new one is 14124215691. I am on level 4823.
You click on "Contact Us" then you ask a problem and send Game ID that I hope how they can help and answer you but it taken longer. 😉
@minco - Sorry for your reply because we can only use English Language that we can understand and help you on King Community. Don't worry! You make sure use Google Translate to translate English Language and repost your comments with using English Language on next time. You can also read the House Rules here as it's very important to be read about King Community! Thank you for your understanding! 😊
Since early December I've not had any extra lives awarded , butterflies not collecting. Game just not working as it normally would. I've reinstalled the game 3 times. Please help
I think I used the mail address that also is my apple ID: doda.lunde@icloud .com, or…anita.lunde77@gmail .com.
No puedo pasar el nivel 3200 no tengo lingotes de oro ya lo intente más de 100 veces y no puedo me podrías ayudar con lingotes para poder pasar el nivel
I’ve passed level 21,000 and would like to receive my badge.
Why do I randomly lose my win streaks? I was up to over 2000 win streak and suddenly lost it and had to start over. Now it seems when I hit over 672 win streaks is resets to 0? I had just got my candy coated speckle ball and played for about 2 hours. Quit and went back in 3 hours later, win streaks back to 0 and I lost my…
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…
We're aware of an issue affecting the latest levels in Candy Crush Saga, and we're really sorry for the inconvenience. Some players have reported the following: Weekly Contest progress isn’t updating Episode Race counter isn’t advancing Game progress resets to level 19,686 after closing and reopening the game Sync issues…
Welcome to the Community 👋 If you’re having trouble with your game, whether it’s missing progress, a purchase issue, or something not working, the fastest way to find answers is through our Help Center 🔍 Why the Help Center first? Always up to date Available in multiple languages Covers everything from game progress to…
