Welcome to the Candy Crush Saga Community
Do you have a question or need help with your game? Ask the Community.
@CandaceB Hi and welcome to the community:)
Since you can't access your old one, you can create another account and then tell us your last level and your game ID which is a 10 digits number that allows your game to be located. Then CM @Crazy Cat Lad could manually restore it when he's at work.
You can find your game ID HERE
Hi and welcome to the community.
Can you get to king.com? If so, you can try logging in through king.com and enter your email address. You should see the "recover password". Not sure if you have to try to enter a password and then you get this or if you see it as soon as you type in your email. Either way, click on the recover password and it should send a temporary password to your email account.
Thanks.
Hi dear welcome to our community
please try to recover Your password. From Reset Option.
Hi @CandaceB and welcome to our Community!
If you no longer have access to the email that you used on your King account, please create a new account and let me know the Game ID and level you were on and I will help you out.
Thank you. My game Is ID is 11563210562
My level is 1296.
Thank you in advance for putting me back on track
https://community.king.com/en/candy-crush-saga/discussion/309312/i-forgot-my-password-and-cant-access-my-email-connected-to-my-account-i- want-to-keep-my-progress This link will help you to restore it
Greetings! I would like to restore my level since I forgot my password but no longer have access to the email used.
My current game ID on my new account is: 12683413195
The level I left off on: 459
Thank you for your time! @Crazy Cat Lad
@fabloia Hi and welcome, I will tag the CM so he sees you message but if requesting this type of thing you can do it through support or you would need to tag the CMK to your post so he does not miss it
Thank you