How can I get my progress back
@CandaceB Hi and welcome to the community:)
Since you can't access your old one, you can create another account and then tell us your last level and your game ID which is a 10 digits number that allows your game to be located. Then CM @Crazy Cat Lad could manually restore it when he's at work.
You can find your game ID HERE
Hi and welcome to the community.
Can you get to king.com? If so, you can try logging in through king.com and enter your email address. You should see the "recover password". Not sure if you have to try to enter a password and then you get this or if you see it as soon as you type in your email. Either way, click on the recover password and it should send a temporary password to your email account.
Hi dear welcome to our community
please try to recover Your password. From Reset Option.
Hi @CandaceB and welcome to our Community!
If you no longer have access to the email that you used on your King account, please create a new account and let me know the Game ID and level you were on and I will help you out.
Thank you. My game Is ID is 11563210562
My level is 1296.
Thank you in advance for putting me back on track
Thanks @CandaceB !
I have restored your game on your new account to level 1296.
https://community.king.com/en/candy-crush-saga/discussion/309312/i-forgot-my-password-and-cant-access-my-email-connected-to-my-account-i- want-to-keep-my-progress This link will help you to restore it
Greetings! I would like to restore my level since I forgot my password but no longer have access to the email used.
My current game ID on my new account is: 12683413195
The level I left off on: 459
Thank you for your time! @Crazy Cat Lad
@fabloia Hi and welcome, I will tag the CM so he sees you message but if requesting this type of thing you can do it through support or you would need to tag the CMK to your post so he does not miss it
@Crazy Cat Lad
Thanks for letting me know @Freddy_
Hi @fabloia and welcome to our Community!
I can see that Player Support already restored your game back to level 459.
If you have any further issues or concerns, please reply back to them.
Can you restore my levels from my old account to my new one?
My old game ID is 6910334926 and my new one is 8370770456. I am on level 1274.
Hi @urmom10 and welcome to our Community!
I assume you play Candy Crush Soda since it was that game I could find with the Game ID:s. I have now restored your game on the new account.
I log in via facebook My User id 1520064742 I am locked out as entered present date not date of birth!!! I am on level 1993. Please help
I forgot my password I do not have Facebook also. When I use the forgot password the email link does not work it says error 404 my Android is updated and game is updated also please help I'm at level 2000+
Hey! Would you like to give us your opinion?