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@Freddy_Falkner thanks for your help! I know my ID so I will use Contact Us. I didn’t know there was a separate forum for Soda. That’s helpful to know.
Hi there again @Sweetie_Pie for the feedback. Since you have performed all the steps and no avail. Agreed with Mr Freddy that you need to contact King Support center to get your issue fix. Please provide as much info as possible and remember to quote the correct game 😊
Good luck and have a wonderful day.