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This is your chill zone! Talk about anything that’s not Candy-related with other Candy players!.
I can see I have 4 lives in my inbox, but when I click on it I just get taken back to my Lives screen and told to “Join or create a team to get more lives”. It’s a vicious circle! Yes, I have the latest game update and the latest iOS update.
@Sweetie_Pie Hi , if you have done all the troubleshooting, you will need to contact customer support from your game so they can look in to your issue. You can also use the contact us at bottom of page but you will need your game ID for this.
If your playing soda you would be better of posting in that forum to see if others are experiencing the same issue
Thanks
Hi there again @Sweetie_Pie for the feedback. Since you have performed all the steps and no avail. Agreed with Mr Freddy that you need to contact King Support center to get your issue fix. Please provide as much info as possible and remember to quote the correct game 😊
Good luck and have a wonderful day.
@Freddy_Falkner thanks for your help! I know my ID so I will use Contact Us. I didn’t know there was a separate forum for Soda. That’s helpful to know.
hi please contact here 👇
You may Asked Your Game ID
To know your game id please read this 👇
Hope this helps have fun
@kiara_wael Thanks, but I’m playing Candy Crush Soda, not Candy Crush Saga. No F5 in Soda.
@Freddy_Falkner Thanks, but I have done and read all your suggestions and still have the issue.
@wykoon I am playing on iPhone SE (gen 1) with iOS 13.6.1. I have done all the steps (log out, restart device, check versions...) but still get the loop. I already am on a team, but get told to join or create one.
Hi dear
Please Read all information here 👇
https://community.king.com/en/candy-crush-saga/discussion/252963/not-receiving-any-lives-or-did-you-lose-all-stored-lives
Hope this helps
have fun
Hello @Sweetie_Pie and lovely day to you.
Understood that you are having issues in accepting the lives in your inbox and received the message asking you to join team or create one.
May I know which device are you playing your game? Have you tried the simple trouble shooting steps as per below?
If you haven't tried the above steps, please do so let me know the device that you're playing and I'll try to get more info to help you out. Kindly click on the "quote" button on this message to reply me 😊
Thank you and happy gaming.💕
Hi and Welcome to our Community
Please check this page about F5
@Sweetie_Pie Hi and welcome please check your app is upto date and log out and restart your device. then log back in. see if this improves
Also see post below
Thank You
I’ve also read all the information on this site that I can find about the issue. Nothing helps!!
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Bir sürü güçlendirici envanter vardı telefonum kapanıp açıldıktan sonra hepsi hesabımdan silinmiş buna bir çözüm yolu bulun
in my weekly contest it is not recording my progress. It says I have only won 5 levels this week and I’ve actually won like 7 episodes. I have played at least 150 levels this week. I am Nikki #8 on the list
This is happening a lot. Anyone else?
My inventory disappeared overnight Hundreds of boosters lost Back to square one !! Any ideas why and how to retrieve ?? Gutted !!
Hi. I play since 7o'clock in the morning but my Evolution in Prize Party it's not updatet. I am on the first place since yesterday but even thought I colect orange candies my number it's the same.
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…
We're aware of an issue affecting the latest levels in Candy Crush Saga, and we're really sorry for the inconvenience. Some players have reported the following: Weekly Contest progress isn’t updating Episode Race counter isn’t advancing Game progress resets to level 19,686 after closing and reopening the game Sync issues…
Welcome to the Community 👋 If you’re having trouble with your game, whether it’s missing progress, a purchase issue, or something not working, the fastest way to find answers is through our Help Center 🔍 Why the Help Center first? Always up to date Available in multiple languages Covers everything from game progress to…
