HELP PLEASE! Can't send live requests to friends!

callyl

Hi there,

I tried to send live requests to my friends but it's not working.

I can see my friend list. After clicking all their name and press send, it seems fine but the result is non of my friends can receive my request!

My friend can't even see me from their friend lists so they can't give me lives as well.

Anyone know what's going on? Please help!

Many thanks.

rajdeeptb

https://community.king.com/en/candy-crush-saga/discussion/309817/help-please-cant-send-live-requests-to-friends

hi dear welcome to our community

please read all information here

https://community.king.com/en/candy-crush-saga/discussion/252963/not-receiving-any-lives-or-did-you-lose-all-stored-lives

Hope this helps

Have fun 😊

pearl_chetna

@rajdeeptb Please solve the problem.

Freddy_

@callyl Hi and welcome, Please check you game is up to date and log out and restart your device, then log back in and see if this solves your issue

Please also see post below

https://community.king.com/en/candy-crush-saga/discussion/252963/not-receiving-any-lives-or-did-you-lose-all-stored-lives

Thank You

rajdeeptb

https://community.king.com/en/candy-crush-saga/discussion/comment/1013490#Comment_1013490

thanks for tagging me dear @pearl_chetna

I already answered a little bit second ago

please look up 👆

callyl

Thank you for all of your reply.

I am sure that the app is the latest version and i grant the permission to the game.

Still, it's not working :(

Freddy_

@callyl Also check Facebook permissions

https://community.king.com/en/blog/discussion/253648/where-did-my-progress-and-friends-list-go

rajdeeptb

https://community.king.com/en/candy-crush-saga/discussion/comment/1013498#Comment_1013498

Please clean cache files of the device and Log out from game. now reboot the device.

Relogin After few minutes.

Hope It will be fixed.

please give us feedback.

if not please contact support area here 👇

https://soporto.king.com/contact

You may asked your game ID here

to know your game id please Open profile section of your game and Dubble tap on the king logo which is located on the Top Center Area.

Hope this helps

Diamond_Lim

https://community.king.com/en/candy-crush-saga/discussion/309817/help-please-cant-send-live-requests-to-friends

Hello again! Everyone! 👋

I just found great news about this issue, you can click here then you follow these steps of this issue that I hope this helps (Any Device) :

https://community.king.com/en/candy-crush-saga/discussion/311707/i-can-t-send-nor-receive-lives-via-facebook-update-your-game

🍭 Have a nice and safety day! Sugar Crush! 🍭