How do I change my password when the email I used to create the account is no longer active?

Matt72

The email I used to create my Candy Crush account no longer exists. I would like to update my profile but I don’t remember the password that I used when I created the account.

Freddy_

@Matt72 Hi and welcome. Can you please edit your emails out of the post as this is your personnel information, just go to cog wheel and edit.

If you cannot log in to the game or remember your password. If you create a new account and post the game ID and level you were on we can pass this to the CM who can manually restore your game.

https://community.king.com/en/candy-crush-saga/discussion/247069/what-is-my-game-user-id-and-where-can-i-find-it

Hope this helps

rajdeeptb

https://community.king.com/en/candy-crush-saga/discussion/309826/how-do-i-change-my-password-when-the-email-i-used-to-create-the-account-is-no-longer-active

Hi dear

Try to Reset your password.

Or please do as freddy_falkner Mentioned.

Hope you will find your progress.

Crazy Cat Lad

Hi @Matt72 !

If you no longer can access the email that you used for your King account, then please create a new account with another email.

Then let me know the level you were on and the Game ID and I will manually restore the game for you on your new account.