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Freddy_
Posts: 47,953 Sweet Legend
@auntiehenrie Hi and welcome, Please check for a game up dste and log out and restart your device then log back in
If playing via an internet browser also clear the cache / history. see if this helps with your connection issue
Hope this helps

Answers
Hi and welcome to the community.
Very sorry you are facing any such problems. But can you please explain little more what type of problem you are facing. Kindly check below link if your problem is like this.
Please feedback us.
Ask us anything.
https://community.king.com/en/candy-crush-saga/categories/support
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CC Saga Beginner's Corner
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0 · Helpful Woah! Sweet Love HahaHi dear welcome to our community
sorry for the inconvenience
Please say what errors message appears in the game. please Post An screenshot for more clearance.
Also try this 👇
Please Clean cache files of your device, Reboot the device and try to connect after some time .
Please Read this 👇
Hope this helps have fun
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0 · Helpful Woah! Sweet Love HahaWhen I click on Select in the Chocolate Box, I get a The server could not be contacted message; I cannot up date my profile image either.
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0 · Helpful Woah! Sweet Love Haha@auntiehenrie Hi and welcome, Please check for a game up dste and log out and restart your device then log back in
If playing via an internet browser also clear the cache / history. see if this helps with your connection issue
Hope this helps
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International Corner FR / ES / DE
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5 · Helpful Woah! Sweet Love HahaFreddy_Falkner, thank you. There were no updates, but when I played from the Microsoft Store, all worked. I can even see my profile. Thanks again.
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1 · Helpful Woah! Sweet 1Love Haha@auntiehenrie Your welcome, glad your games back up and running and happy crushing
A guide to help you locate the different areas in the community!
International Corner FR / ES / DE
- Report
0 · Helpful Woah! Sweet Love HahaHappy crushing 🎉🎉
To Add More Features in F5 Team Visit HERE
to Add More Boosters In Friends Game Please Visit HERE ✔✔
to link Community Badges direct with discussion page Visit HERE ✔✔
to Know More About 7 Please Visit Here
Being Unique is Better Than Being Perfect. (☜☆☞)
Being Alone is Better Than Being Suspect. (๏_๏)
Be Safe And Enjoy 😊 ----- Have Fun 🎉🎉
PLEASE REMEMBER TO REACT 😊😊
- Report
0 · Helpful Woah! Sweet Love Haha