Chat about Candy Crush Saga, share thoughts, news, or anything sweet!
Stuck or having trouble with Candy Crush Saga? Ask your question here and get help from others.
Enter for a chance to win Gold Bars and sweet in-game rewards in Candy Crush Saga!
Have a sweet suggestion? Share your ideas to help improve Candy Crush Saga.
This is your chill zone! Talk about anything that’s not Candy-related with other Candy players!.
The chocolate stops growing, hence unable to remove the key. Therefore, unable to unlock the cherries. Please help.
Thank you for this information @nnarkis !
Glad to hear you've managed to crush this level and move on to the next one!
As commented yesterday, the feedback that you were sharing here was very helpful and we reported it to our Level designers team. They are checking it out to make sure that everything works fine with this level. So any feedback you can share with us will be very much appreciated.
Have a delicious day everyone and happy crushing! 🍬🍬
Yes, I am having the same problem. The cherries never release no matter how I play the level. I think the key or keys on the left get covered with jelly and the chocolate can’t get to it. Very frustrating when there is no way to pass a level...
I just checked out the level again and it sure seems different! I can actually see what the items are in the bottom row and if I am recalling correctly, the far left used to have two candies stacked right below the spawned and now there is only one, AND it’s below the blocking line now. Looks like the problem has been addressed. The cherries released just fine now.
Wish I had my ten gold bars and four hammers back again! I guess it really was just pure luck that I got the cherries to release before. So glad that level is behind me!
I feel like they might have already tweaked this level because my first time I was also confused and frustrated to not be able to see what candies were under the coverings. Seeing they are red and yellow now feels new, so maybe they've already made some changes to this level.
And I don't beat it every time but I do get the cherries to drop every time now replaying it, so no guarantees, but maybe they fixed whatever was stopping the chocolate for so many of us.
Good observation on the candies being red and yellow. I didn’t even notice as the bottom row is so obscured that I couldn’t even tell what was down there! I could see the chocolate moving down the row to the left after each move as it was highlighted quite noticeably on the square after each move. That’s how I could tell where it stopped before getting to the end.
Thanks for the excellent information on this problem.
I had the same problem.
And besides: the candies getting covered are only red and yellow. There are no red and yellow candies on the board to accidentally use the color bomb on. I've been setting off color bombs via striped candies and bombs to watch where the color bomb randomly hits and not once has it hit the candies being covered by chocolate, thus creating a gap.
So while I appreciate the input, that does not seem to be problem with this level.
There’s more to the issue than not using color bombs. I figured out early on not to use any boosters or even combos, but even playing like that the chocolate would stop before covering the last two on the left.
However, your advice is definitely useful if they get the other issue fixed.
Good to hear.
Hi everyone and good morning or good evening to all. The key to pass this level is not to use color bombs before chocolate reaches the key. The reason for that is CB destroys candies it will create a hole in front of chocolate pass and it does not replenish therefore terminate the chocolate populating. This is the way i played and i passed. Good luck.
Except for the Community Managers all posters here are volunteers just trying to help you. The superstars and game experts know the game and do their best to help you. I'm sorry you think their answers to your question missed the mark. We will always offer more help with clarification of the problem. Good luck and as noted this level has been reported.
So sick of these "moderators" posting WATCH THE VIDEO!!! comments without addressing the actual problem people are trying to have fixed.
Some players have managed to beat this level, yes. Why are so many others here on the message board saying they can't? There's no reason the chocolate in this level should stop spawning before it reaches the last key. It's a glitch. You'd think King would want to fix it...unless their intention is to make people lose their Build-A-Bot and waste boosters. Hmmm...isn't that interesting...
Next "moderator" who posts a dumb video that doesn't help the people commenting should be removed. ADDRESS THE ISSUE PEOPLE ARE BRINGING UP and stop wasting everyone's time with unhelpful videos that don't address the problem.
Don't worry! Your comment is totally useless!!
So sick of these "moderators" telling people to WATCH THE VIDEO!!! without actually taking the time to address the problem. Yes, a few people have managed to beat this level. But why are so many others not able to?
There's no reason why the chocolate stops spawning for some people but not for others. It's a glitch. You'd think King would want to get to the bottom of this...unless their intention is to make people lose their Build-A-Bot and waste boosters. Hmmmmm isn't that interesting...
Next "moderator" who posts a video that doesn't accurately address this problem should be removed. ADDRESS THE ISSUE. This level is unbeatable for so many players for no reason.
Why don't you take the time to actually read the comments before posting unhelpful videos like this? If you actually read the comments, you'd learn that the level isn't functioning like this for many, many players trying to beat it. That's what people are trying to get across. You aren't helping anything at all by ignoring the issues and posting dumb videos that don't accurately reflect the problem here.
Good grief. Stop tellig people to watch you tube videos. That doesn't make a blind bit of difference to their experience when playing this level. I completed the level by pure luck. None of the spawners were destroyed and the ingredients were released. I used a couple of hammers to make I sure I never have to engage with this idiotic level again. I'll be asking support for those hammers back and the full bot and the 1 hour of color bomb reward from F5 that was unjustly wasted. Good luck crushers and remember not to ever pay
I don’t know if I just got lucky or if this has been fixed, but one one of my three tries the cherries actually got released! 10 gold bars and 4 hammers later, I actually was able to finish the level!
Maybe it was just dumb luck because I didn’t do anything different on the time the cherries got released, but the chocolate made it all the way to the end for some reason.
I wish all the other players good luck on this level and hopefully you can finish it too. Getting the cherries released shouldn’t have been the challenge on this level. BTW, even after the cherries were released, it wasn’t easy finishing the level! I hope this issue gets resolved so the level plays the way it should.
Thanks to the community for reporting the problem.
Hi and Welcome to our Community
Level 7692 has been reported
Thank you
I definitely have the same problem. I’ve played this level at least 12 times and never got the cherries to release! As someone pointed out in another post, you can’t even see what is going on in the bottom row as it’s completely obscured. All I know is chocolate stops on the bottom and never gets to the last two on the left. I don’t mind hard levels, but when I can’t even tell what needs to be accomplished to finish a level, it turns from a challenge into nothing but dumb luck to complete the level. Not keeping in the spirit of fair play!
Hi and welcome to the community.
Few other players also highlighted the issue and level has been reported to the studios. We are waiting for the fix.
Please check the main link here.
Welcome to Sweet King Community! 👑
Don't worry! You can search it (the latest video is better) on YouTube or Tips on Google Search that I hope you can understand to follow these tips of how to pass this level without using boosters and extra moves. 😊
If you want to win gold bars on this game, you can click here to join and answer on this game's contests that you can chance to win gold bars. 😊
🍭 Have a nice and safety day! Sugar Crush! 🍭
hi dear welcome to our community
please watch this video
New here? Sign in or create an account to join the fun.
@ngbiyu Hi and welcome, Video here should give you some hints and tips on completing this level. Not an easy level but definitely possible to complete
hope this helps
@ngbiyu
Welcome to the King Community !
I don't understand about the chocolate, watch the video on You Tube
or
Hi @ngbiyu . Welcome to our Community
Level 7692
As much as possible destroy the spinning wheel. it will be easy to unlock Key
Keep trying , Hope you will get a lucky board
hi dear welcome in our community
Please Try Those Step which is mentioned by Kiara_wael .
I am having the same issue. No matter how I play the board (or which spawner I destroy first), the chocolate doesn't spawn enough to cover the last couple of keys.
@steinein
Look at the viedos
@Werner_Cichy
Already did before I even came here. Didn't help. *eye roll*
Why do I even bother coming here? SMH
I just don't understand chocolate, I don't have any chocolate
A little more info for you.
On this level, if you don't destroy the far left spawner BEFORE the chocolate gets within 2 or 3 squares of that spawner the chocolate NEVER finishes spawning.
Even if you destroy it later, you will never have the opportunity to clear the last key because the chocolate doesn't start back up again.
That (to me) is a flaw/glitch and needs to be fixed.
If intentional, this level, for that reason should be rated "nightmare" not "hard", and points awarded appropriately for completion..
Edit: Appears to be fixed.
Licorize and jam, but no chocolate
Yet another level that clearly hasn't been tested. These are very common these days unfortunately. Sometimes the ingredients drop, sometimes they don't, and it doesn't seem to matter what you do. You can't even see what is happening across the bottom of the level everything is so obscured with blockers. Atrocious design.
bugged again, the last key can't be covered by chocolate for some reason, even if I destroy the spawner in early game.
please check
I’ve tried destroying the spawners in all combinations but nothing seems to work. Can anyone plz give a hint
Don’t we all love it when king puts a glitched level in there like this which causes us to lose our built up bot? I tried all the hints in this thread. None work. The last key will never be covered/collected no matter when I destroy the spawners. I honestly think they do this on purpose. 🙄
@Pounawea
The studio can check this level, many players have a problem with it.
Dear Candy Crushers,
Thank you all for your feedback and comments.
I'm passing the information to our Level designers team so they can check it out and make sure that the levels works fine.
Have a delicious day. 🍬🍬
This level was released weeks ago but today everyone is having problems. Why? The reason is simple. Its so they can take your build a bot away. A complete con to make you WASTE boosters. These designers get worse by the week. The whole game is a complete shambles. You build up boosters to help you on levels and they change every level to STEAL them off you.
Sort yourselves out OR close the game down
Anybody been able to pass 7692 on their mobile device yet?
I only got this level today, probably because I only play on a mobile device. New levels in three episodes released every Wednesday. So are you saying that if I play on a PC it might be passable?
Well what do you know they just fixed it. I feel they owe me a completely charged bot and a silver episode or whatever that thing is you get for passing through episodes at a quick pace. 🙄
I play in iran and i should use vpn to conect and play, but most of the time my vpn is conect but my game is disconnecting. I am a old player and i am playing during 13 year and my level is 8434, i am iranian person not a government please let us to continue connection 🙏
I got a new phone and I've lost all of my history. I was on level 6,658. How do I get that back?
where’s my 30 gold bars after passing to level 6200 I fill cheated
This is happening a lot. Anyone else?
We're aware of an issue affecting the latest levels in Candy Crush Saga, and we're really sorry for the inconvenience. Some players have reported the following: Weekly Contest progress isn’t updating Episode Race counter isn’t advancing Game progress resets to level 19,686 after closing and reopening the game Sync issues…
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…
Welcome to the Community 👋 If you’re having trouble with your game, whether it’s missing progress, a purchase issue, or something not working, the fastest way to find answers is through our Help Center 🔍 Why the Help Center first? Always up to date Available in multiple languages Covers everything from game progress to…
