How can I fix this problem?

Vesha

The game does not link up to my internet so I miss out on alot of prizes. My internet is fine as in no issues in itself but it refuses to connect so I can't race or anything in the saga game. Please help.

Freddy_

@Vesha Hi and welcome, Please check your game is up to date and log out and restart your device, then log back in and see if this resolves your issue. If not can you let us know what device you are using and if you are receiving any error messages. . any screenshots you could supply would be helpful in advising you better

Thank you

rajdeeptb

https://community.king.com/en/candy-crush-saga/discussion/310547/how-can-i-fix-this-problem

Hi dear welcome to our community

Please Force stop The game clean Cache /History Files of your device Reboot The Device And Try To Connect After Few Minutes.

Always Use Updated Version Of The Game.

Try this and Give Us Feedback

aijaziqbal

https://community.king.com/en/candy-crush-saga/discussion/310547/how-can-i-fix-this-problem

Hi and welcome to the community.

Please check the below link and tell us if you are getting this message from the game.

https://community.king.com/en/candy-crush-saga/discussion/280545/there-was-a-connection-error-try-again-in-a-bit

kiara_wael

https://community.king.com/en/candy-crush-saga/discussion/310547/how-can-i-fix-this-problem

Hi and Welcome to our Community

Slow internet, Game not connected, or some other reason, you may face such problems. You can check out some troubleshooting below.

Reset/Clear cache data from App Store - Check app update - Log out game - Restart Device - Open game and Log in.