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This is your chill zone! Talk about anything that’s not Candy-related with other Candy players!.
The user-id of my games are 9223082334
that is also the user- id when my wife log in with her emailadress and password.
Hi @hansovermars !
I already replied on the thread HERE.
If the Game ID is the same for your both in your games, then the accounts have been merged into one account. If this happens, it is not possible to separate the two accounts.
Was it your Facebook account that got merged with her King account?
Hi dear Your account Merged.
When a King account and Facebook account get merged or synced, you cannot separate them. The Facebook account over writes the King account and the King account is lost. The game is now completely saved on the player with the Facebook account.
The only solution for this is that the player that had the King account, creates and new King account with another email and then gets the game manually restored on that account.
Please reinstall the app on your device and create a new King account when opening the game.
After this, let me know the Game ID on the new King account and the level you were on and CM will manually restore it. How to find your Game User ID on mobile devices and the Windows app check here.
Hope this helps
Thanks for marking me @kiara_wael ,
@hansovermars you should follow the same post for your issue. Please do not create any other post now. You can write message on that post. I will send your ID to our CM and hopefully he will respond us tomorrow.
Thanks for your follow up. Here is the link of your original post below. You must follow that one.
@aijaziqbal
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The above two is only part of the samples!
Add not coming after move finish
Come recuperare i miei progressi
It's been over a month since I bought a single in purchase and since then I have not received any ads with free lives. Ive been stuck on one level for weeks. Kind of takes the fun out it. Will they come back?
Why does I can not have extra move after watch ADs now ?
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…
We're aware of an issue affecting the latest levels in Candy Crush Saga, and we're really sorry for the inconvenience. Some players have reported the following: Weekly Contest progress isn’t updating Episode Race counter isn’t advancing Game progress resets to level 19,686 after closing and reopening the game Sync issues…
Welcome to the Community 👋 If you’re having trouble with your game, whether it’s missing progress, a purchase issue, or something not working, the fastest way to find answers is through our Help Center 🔍 Why the Help Center first? Always up to date Available in multiple languages Covers everything from game progress to…
