Welcome to the Candy Crush Saga Community
Do you have a question or need help with your game? Ask the Community.
missing lives........again!!
sherrilynnb
Posts: 7
Level 2
in Support
First off, I lost ALL my lives a few weeks ago! NOW, every time I log on, the number of lives changes!! First it's 30, then it's 8, then it's 4! WTH is going on?!! I can't even accumulate any lives! I also lost most of my "friends"!!! This is getting ridiculous!!!!
0
Answers
-
@sherrilynnb Hi and welcome, Please see post below regarding lives . It is best not to store to many lives as there are a number of reasons that these can go missing including updates etc.
0 -
Hi and Welcome to our Community
Lives received from Facebook friends are notifications sent in Facebook. They're held in your profile and delivered into the game once per notification.
This means that if you update Facebook, change your profile, reinstall the Facebook app or even update its app software, those Facebook notifications may get lost, as they've been delivered and cleared from the queue. While it is possible to store in-game messages from your friends, due to these factors outside our control, we cannot guarantee that they will remain on your device indefinitely.
Lives can also be lost through an update to the game, your own device or by restarting your device, which clears a certain amount of memory, depending on your device. We therefore recommend limiting the number of messages and lives that you save; a full mailbox can also affect the functionality of the game.
Check also the page here about the Lives.
0 -
So sorry you keep losing lives. I hope you can soon build up a new supply. Please make sure your game is up to date and give your device a restart.
0 -
Hi dear welcome to our community
sorry for the inconvenience
Please Read All information about lives here 👇
And About Friends list so please update your game because it has been fixed now.
Read Here 👇
Hope this helps have fun
0 -
Hi and welcome to the community.
I have some unconfirmed information that Facebook is limiting the number of friends in Games. So this is the reason that not Only King games but all the games are affected by it and lost a lot of friends however you may check the settings below.
And for losing of lives i think my friends have explained above very well that as it is stored on device memory and not in the game so it may be lost due to many reasons.
Have a nice day ahead.🌼
0
