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Daily Win and Treat Calendar not working
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Hi there the daily win returned yesterday and I won a level. Today though when I won a game, the daily return only had one candy and did not recognise the second win today.
The Treat Calendar has never gone past day 1 for me so with the Daily win not working I'm now reporting this feature as not working.
Also, with the new look FB, I cannot find how to report as there is no longer the 3 dots to the right to find out your unique ID.
Please let me know if you can tell me how to find my information and report an issue to you.
Many thanks
Best Answer
Answers
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Hi and Welcome to our Community
Each feature of the game is under the control of the test group and the group members are randomly selected. Studio is always working to improve these features so sometimes they are not available in the game so we cannot say for sure that you will always find such features in your game.
Check more info about it here:
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hi dear welcome to our community
These features are in testing Now its available to a few players. Its Working Randomly.
The Treat Calendar haven't yet reached all players and their games since it's still running as a test feature. The calendar may still have some issues or not working perfectly for all players.
CM are monitoring the feature closely and hopefully it will work smoothly and also be introduced for all players in the future.
If you don't get the reward from the calendar or if it's stuck on the first day, don't worry, you'll still have the Daily Booster Wheel that gives you a treat every day until we've got the calendar on the right track.
to know your user id please read this 👇
hope this helps have fun
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Hi and welcome to the community.
Please try to do standard troubleshooting by.
Log out, update your game application and restart your device. Log in again and see if it solves your issues.
If you want to contact player support and want to know your user ID please check below link.
Thanks and have a lovely day🌼🌼
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Hi there
Sorry that's not helpful as you've shown me how to find my user ID on the app not within FB which is how I play the game. See screenshot.
In the classic FB there were 3 dots that you could find your ID in now that doesn't display.
Hope you can help me find the ID again please.
