Welcome to the Candy Crush Saga Community
Do you have a question or need help with your game? Ask the Community.
Level 2
Hi and Welcome to our Community
The screen shots are from the ranking and all stats features and there are no rewards given from those.
If you miss a reward from any other feature, please report this to our Player Support Team here, so they can help.
Go to the game's Start Menu, then Settings - Help Center - Purchases & Gold Bars - Contact us and send them an email.
Welcome to Sweet King Community! 👑
Sorry to hear about your loss rewards! 😔
You can click on "Contact Us" on bottom of the page (like Kiara has answered you) then you should ask this problem and send your Game ID (How to find your Game User ID on Facebook check here. On mobile or in the Windows app, check this page instead) to Community Team that I hope they can help but it's taken longer. 😊
If you want to win gold bars on this game, you can click here to join and answer on this game's contests that you can chance to win gold bars. 😊
🍭 Have a nice and safety day! Sugar Crush! 🍭
Hi and welcome to the community.
If you recieved the message of the win then it should be available in your game. Sometimes dexter challenge rewards take time so please do the standard troubleshooting by log out, update your game application. And restart your device. If playing through web browser clear cache /history and login again.
If you still not recieved your booster reward as explained above by kiara you need to follow the player support.
Thanks and have a lovely day ahead.🌼
Hello @GrayDragonfly and a very warm welcome to our wonderful King Community. I too also won Dexter's Challenge this week and I see you were on the last planet. When you opened the chest and got the boosters - did you then immediately go to play the game? As you mentioned, several of the boosters are timed and should last for 6 hours. I play on several different devices and each device will show I won but only the device where I opened the chest will have the boosters and I need to use them immediately once I have opened the chest.
If this is what happened to you, then follow the instructions that have been posted above and I hope Player Support can help you.
Here is a guide to help you as you explore the various areas in the community!
Good Luck and Happy Crushing!
Hi dear welcome to our community
It happens With me also when i Logged In 3 days ahead after ending Of the race. i want to ask that you have opened your game as right time after ending Race????
For missing Rewards you can contact support area from your game directly. You can contact here also 👇
you may asked your game ID here to know your game id please read this 👇